{"id":1613,"date":"2025-11-12T10:37:05","date_gmt":"2025-11-12T09:37:05","guid":{"rendered":"https:\/\/rose-de-provence.com\/faq-camping\/"},"modified":"2025-12-19T15:14:44","modified_gmt":"2025-12-19T14:14:44","slug":"faq-campsite","status":"publish","type":"page","link":"https:\/\/rose-de-provence.com\/en\/faq-campsite\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently asked questions: everything you need to know about your stay in Riez<\/mark><\/h1>\n\n\n\n
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Is the campsite accessible to people with reduced mobility?<\/strong><\/summary>\n

Our pitches and sanitary facilities, as well as the parking lot, are accessible and suitable for people with reduced mobility. Since 2020, we have also been renting out a mobile home for people with reduced mobility. <\/p>\n<\/details>\n\n\n\n

Are barbecues allowed?<\/strong><\/summary>\n

Barbecues running on gas or electricity are permitted.Charcoal barbecues are prohibited in accordance with the regulations and by order of the prefecture.2 charcoal barbecues are installed at the campsite entrance with full security, which you can use free of charge by respecting the regulations detailed on site.<\/p>\n<\/details>\n\n\n\n

Are swimming shorts allowed in the pool?<\/strong><\/strong><\/summary>\n

In accordance with national regulations, swimming shorts are not permitted in the pool. Only swimming trunks and boxer shorts are permitted. <\/p>\n<\/details>\n\n\n\n

Minors at the pool<\/strong><\/strong><\/strong><\/summary>\n

According to national regulations, anyone under the age of 18 is considered a minor and therefore cannot be left unsupervised in the aquatic area.The fact that your child can swim makes no difference to the regulations.<\/p>\n<\/details>\n\n\n\n

If I cancel my stay, what happens to my deposit?<\/strong><\/strong><\/strong><\/strong><\/summary>\n

We strongly recommend that you take out cancellation insurance of your choice to cover all eventualities (illness, covid, car trouble on the way, etc.).Legally, the deposit is an initial payment. Exceptionally, and as far as possible, if it is not possible for you to come on the planned dates, we will try to schedule new dates with you (during the same year), which may run until the campsite closes for the year. <\/p>\n<\/details>\n\n\n\n

How late can I get there?<\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

Reception closes at 7 pm. However, if you contact us by telephone to let us know that you will be arriving a little later, we can arrange a late arrival if reasonable (before 9:00 p.m.). <\/p>\n<\/details>\n\n\n\n

Are pets allowed?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

In accordance with the general terms and conditions of sale, dogs other than molossoid breeds are allowed on the campsite. They must be kept on a leash within the campsite grounds. They must not be left alone, as there is a high risk of barking, which may disturb neighboring campers. Pets must relieve themselves outside the campsite. <\/p>\n<\/details>\n\n\n\n

We have rented a property, what are the instructions?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

Arrivals are from 3 p.m. to 7 p.m. (for late arrivals, call 06 72 99 76 54) and departures between 9 a.m. and 10 a.m.Don’t forget your sheets, towels, tea towels, bathing suits and swimming trunks for men. If you’re a bit chilly, bring warm clothes for the evenings and cool nights.A deposit and the balance of your stay will be required on arrival; for the deposit, please have a cheque for \u20ac300 made payable to the campsite or by credit card. For the balance: by cheque, vacation vouchers, bank transfer or cash. <\/p>\n<\/details>\n\n\n\n

We’ve rented a pitch, what are the instructions?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

Arrivals are from 3 pm to 7 pm (if late, call 06 72 99 76 54) and departures between 8:30 am and 12 pm.<\/p>\n<\/details>\n\n\n\n

Puis-je payer mon s\u00e9jour \u00e0 l’avance ? <\/strong>
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Yes, you can pay for your stay in advance, either by cheque or bank transfer.<\/p>\n\n\n\n

Arrivals are from 3 pm to 7 pm (if late, call 06 72 99 76 54) and departures between 8:30 am and 12 pm.<\/p>\n<\/details>\n\n\n\n

Why is the gate closed at 10 p.m. in July and August and at 9:30 p.m. in the other months?<\/strong><\/summary>\n

In accordance with national regulations, cars are not allowed on the campsite.From 10 pm to 8 am in July and August, and from 9:30 pm to 8:30 am in other months (it is possible to enter and leave the campsite at night on foot via the pedestrian gate, which is secured with a digicode).<\/p>\n\n\n\n

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Are visitors allowed on the campsite?<\/strong><\/summary>\n

First of all, visitors have to check in at reception (the fee is \u20ac3 per person per day). This does not include access to the swimming pool, which is reserved exclusively for campsite guests, in compliance with insurance regulations. Visitors are allowed from 10:00 a.m. to 10:00 p.m., but must comply with the campsite rules and regulations.Visitors’ vehicles are not allowed on the campsite. Parking is restricted to the outside parking lot. <\/p>\n\n\n\n

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Can more than one car enter the campsite?<\/strong><\/summary>\n

One vehicle is allowed per pitch or rental. A second vehicle is only allowed on the campsite while luggage is being unloaded, after which it must be parked in the outdoor parking lot.<\/p>\n<\/details>\n\n\n\n

Can I use the playground or pool area at night?<\/strong><\/summary>\n

The children’s playground is open from 9: 30<\/s> a.m. to 9:00 p.m., and bowls are available from 9: 30<\/s> a.m. to 10:30 p.m.The pool area is open from 10:00 a.m. to 7:30 p.m. or 8 p.m. in high season.<\/p>\n\n\n\n

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Do I need to make a reservation for the campsite or rental?<\/strong><\/summary>\n

It’s always best to book in advance, as this gives us a wider choice of facilities.There are times when the campsite is fully booked.<\/p>\n\n\n\n

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Who is the campsite manager?<\/strong><\/summary>\n

Micheline and Arnaud Debuck are the managers of Camping Rose de Provence – Verdon<\/p>\n<\/details>\n\n\n\n

Can I avoid cold calling?<\/strong><\/summary>\n

To prevent you from being contacted by cold callers, we’d like to point out that you can register on the BLOCTEL anti-call list.<\/p>\n<\/details>\n